Frequently Asked Questions
Expert advice on diesel performance, turbochargers, and orders.
Are your turbochargers genuine or aftermarket?
We pride ourselves on supplying high-quality components. We stock a mix of genuine OEM brands like Garrett, BorgWarner, and IHI, as well as our own Denco premium aftermarket range designed for Australian conditions.
How long does shipping take within Australia?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-7 business days, while express options are available for urgent repairs, delivering within 1-3 business days to most metro areas.
Do your products come with a warranty?
Yes, all our diesel fuel pumps, injectors, and turbochargers come with a comprehensive 12-month warranty against manufacturing defects to ensure your vehicle stays on the road.
Can I return a part if I ordered the wrong one?
We accept returns for change of mind or incorrect ordering within 30 days, provided the item is in its original, uninstalled condition and packaging. A restocking fee may apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible payment solutions like Afterpay and Zip for your convenience.
Do you offer technical support for installation?
While we recommend professional installation by a qualified mechanic, our technical team is available via phone or email to provide guidance on product specifications and fitment queries.